12 Things You Should Do When Something Goes Right
You’ve always heard that the squeaky wheel gets the oil. Well, many times as leaders, we only try to oil the squeaky things… the things that are going badly. The more badly they go, the more attention we pour into them. When things go badly, we call meetings, we hold accountable, and we take action. Many times we kick the cat; knowing that we have to hold someone responsible for something that went terribly wrong (because we know that it’s our butt on the line at the next elder’s meeting). But maybe we should stop being so stinking reactionary all the time. Sure… you have to hold accountable; and you have to deal with the bad. But when was the last time you handled something urgently when it went really, really well? Ouch. Dan Rockwell (aka The Leadership Freak) contrasts how leaders handle the failures and the successes; and gives your twelve pretty simple ways that you can actively act on the great things that are happening all around you:
- Call “what went right” meetings.
- Send emails to higher ups bragging about the team.
- Instill urgency.
- Identify behaviors that produce achievement and create success.
- Make decisions quickly. Action follows decisions. When leaders don’t decide, everyone waits.
- Identify expediters, multipliers, and progress makers.
- Assign responsibility for useful behaviors. Keep doing…
- Devise plans to keep success happening.
- Elevate accountability. “Let’s review our success plan next week.”
- Reward if it’s happened before.
- Have tough conversations. What needs to continue? How could we be better?
- Take action quickly and persistently until the next milestone is reached. Don’t ease up.